Privacy Policy
At Walks with Emma, I value your privacy and am committed to protecting your personal information. This Privacy Policy explains what information I collect, how it is used and how it is kept safe.
Information I collect
To provide safe and reliable pet care, I may collect the following information:
Your name, address, email address and telephone number
Emergency contact details
Veterinary practice details
Pet information, including age, breed, medical conditions, medications, allergies and behavioural information
Home access information (where applicable)
Any additional information you choose to provide through enquiry forms or client registration forms
How your information is used
Your information is collected to:
Respond to enquiries
Arrange bookings and provide pet care services
Ensure your pet receives appropriate care
Contact you regarding appointments or emergencies
Liaise with your nominated veterinary practice if emergency treatment is required
Maintain accurate service records
Sharing your information
Your personal information will never be sold or shared for marketing purposes.
Information will only be shared where necessary, including:
Your nominated veterinary practice in the event of an emergency
Where required by law
Keeping your information safe
Your information is stored securely and only retained for as long as necessary to provide my services and meet legal obligations.
Photographs
With your permission, photographs of your pet may occasionally be used on my website or social media pages. Permission is entirely optional and can be withdrawn at any time.
Your rights
You have the right to:
Request a copy of the personal information I hold about you
Request corrections to inaccurate information
Request that your information is deleted where legally appropriate
Contact
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Last updated: July 2026